Job Title: Power BI Tenant Administrator
Location: Jersey City NJ - (Weekly 2 days Onsite)
Duration: Contract
Job Description:
Responsibilities:
- Administer the Power BI platform, ensuring its availability, connectivity, and smooth operation during EST (Eastern Standard Time) hours.
- Resolve platform issues promptly, including service unavailability, connectivity problems, and security breaches.
- Monitor and optimize the performance of the Power BI platform, including premium capacities, gateways, and data sources.
- Conduct regular performance stress testing, simulate user scenarios, and provide recommendations for improvement.
- Develop and maintain a disaster recovery plan (DRP) for the platform, focusing on availability and business continuity.
- Ensure secure connectivity with various data sources, including SAP (BW, HANA), Oracle, and Redshift.
- Collaborate with network teams to troubleshoot and resolve network connectivity issues impacting the Power BI platform.
- Implement and maintain load balancing concepts to optimize gateway performance.
- Understand and adhere to security protocols defined in Organon IAM SOPs, ensuring the appropriate assignment of roles and permissions.
- Manage and monitor Azure assets related to Power BI, such as PBI KeyVault, PBI SQL DB, and PBI Dataflows.
- Create and maintain documentation related to platform processes, standard operating procedures, and knowledge management.
- Communicate effectively with stakeholders, providing regular updates on platform availability, performance, and issue resolution.
- Work collaboratively with cross-functional teams and support end-users with platform-related queries and issues.
Required Qualifications:
- Minimum of 2 years of experience in Power BI administration, issue resolution, and performance monitoring.
- Strong understanding of Power BI premium capacities, gateways, and data sources.
- Proficient in troubleshooting and resolving network connectivity issues.
- Familiarity with load balancing concepts and their impact on gateway performance.
- Excellent communication skills, both written and verbal, with the ability to convey complex technical information to stakeholders.
- Availability to work during EST hours to support the platform and stakeholders in the designated time zone.
- Knowledge of security concepts and their application in Power BI tenant settings.
- Strong documentation skills, including platform processes, standard operating procedures, and knowledge management.
- Analytical mindset and problem-solving abilities to identify and resolve platform issues.
- Strong collaboration and teamwork skills to work effectively with cross-functional teams.
- Knowledge of SDLC (Software Development Life Cycle) methodologies and best practices.
- Ability to adapt to a dynamic and fast-paced environment.
Nice-to-Have Qualifications:
- Automation experience in Power BI administration, specifically in automating repetitive tasks.
- Experience managing Azure assets related to Power BI, such as PBI KeyVault, PBI SQL DB, and PBI Dataflows.
- Familiarity with ServiceNow, JIRA, and SharePoint for task management, incident resolution, and documentation.
- Experience working with other data sources, such as SAP (BW, HANA), Oracle, and Redshift.
- Understanding of data governance and data quality concepts in Power BI.
- Knowledge of cloud platforms, such as Microsoft Azure.
- Familiarity with data modeling and data integration techniques in Power BI.
- Experience in training and supporting end-users in Power BI usage.
- Familiarity with agile methodologies and project management principles.
